Privacy Policy
This Privacy Policy describes how Nola Fashion (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nolafashion.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use or access the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices, legal obligations, or for regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date at the top of this page, and take any other steps required by applicable law.
HOW WE COLLECT & USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from various sources, as outlined below.
In addition to the specific uses listed below, we may use your information to communicate with you, provide our Services, comply with legal obligations, and protect or defend our rights, users, or services.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we collect depend on how you interact with our Site and Services.
Information We Collect Directly from You
This may include:
- Basic contact details: Name, address, phone number, email.
- Order information: Name, billing/shipping address, payment confirmation, email, phone number.
- Account information: Username, password, security questions.
- Shopping behavior: Items viewed, added to cart, or wishlisted.
- Customer support details: Information provided in communications with us.
Some features of our Services require personal information. Not providing this information may limit your ability to use certain features.
Information We Collect Through Cookies
We automatically collect certain Usage Data via cookies, pixels, and similar tracking technologies. This may include:
- Device & browser details
- Network connection details
- IP address
- Site interaction & analytics
Information We Obtain from Third Parties
We may also receive information from third-party sources, such as:
- Vendors & service providers (e.g., Shopify, payment processors).
- Marketing & advertising partners (e.g., analytics services, ad platforms).
- Third-party tracking technologies (e.g., cookies, pixels).
Any information obtained from third parties will be handled according to this Privacy Policy. We are not responsible for the accuracy of data provided by third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products & Services
- Process payments, fulfill orders, and manage returns/exchanges.
- Maintain your account and notify you of updates.
- Arrange for shipping and delivery.
- Enable customer reviews and engagement features.
Marketing & Advertising
- Send marketing emails, texts, or promotional offers.
- Display targeted ads based on your preferences.
- Improve our advertising strategies.
Security & Fraud Prevention
- Detect, investigate, and take action against fraud or illegal activity.
- Protect your account (e.g., password security, unauthorized access monitoring).
Customer Communication & Support
- Respond to inquiries and support requests.
- Improve customer experience and optimize services.
COOKIES & TRACKING TECHNOLOGIES
We use cookies to improve site performance, remember preferences and actions, analyze user interaction, and facilitate personalized marketing.
Most browsers accept cookies by default. You can disable cookies in your browser settings, but doing so may limit some site functionalities.
For more details, see Shopify’s Cookie Policy.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information under the following circumstances:
- With vendors and third-party service providers (e.g., IT support, payment processors, data analytics, fulfillment centers).
- With business and marketing partners (e.g., Shopify, advertising agencies).
- As required by law (e.g., responding to legal requests or protecting rights).
- With affiliates and corporate partners (if applicable).
We do not sell or share your sensitive personal information.
USER-GENERATED CONTENT
Any reviews, comments, or other content you submit publicly will be accessible to others.
We do not control who may access or use public content. Please be mindful of what you share.
THIRD-PARTY LINKS & WEBSITES
Our Site may include links to third-party websites.
We are not responsible for third-party privacy policies, content, or security. We do not endorse third-party websites unless stated otherwise.
Before using third-party services, review their privacy policies.
CHILDREN’S DATA
Our Services are not intended for children.
We do not knowingly collect personal information from children. If you believe your child has provided data, contact us for deletion.
DATA SECURITY & RETENTION
We take appropriate security measures to protect personal information.
No system is 100% secure—avoid transmitting sensitive data over unsecured channels. We retain personal information only as long as necessary to fulfill its purpose, comply with legal requirements, or resolve disputes.
YOUR RIGHTS & CHOICES
Depending on your location, you may have the following rights:
- Right to Access – Request a copy of your personal data.
- Right to Delete – Request deletion of your personal data.
- Right to Correct – Request correction of inaccurate data.
- Right to Restrict Processing – Ask us to limit how we use your data.
- Right to Withdraw Consent – Opt out of certain data processing activities.
- Right to Portability – Request transfer of your data to another service.
You can also manage your communication preferences and unsubscribe from promotional emails at any time.
To exercise any of these rights, contact us at support@nolafashion.co.uk.
INTERNATIONAL DATA TRANSFERS
Your personal information may be processed outside of your country, including in the United States.
If we transfer data from Europe, we comply with Standard Contractual Clauses (EU Commission) and UK & EU data protection laws.
CONTACT INFORMATION
For any privacy-related inquiries, contact us: